Electronic Communications Policy

Last updated November 1, 2024.

We do not sell or provide your information to any third parties. We will not collect additional categories of personal information or the personal information we collected for materially different unrelated or incompatible purposes without providing you notice. Sharing Personal Information does not share phone numbers collected for SMS consent with third parties or affiliates for marketing purposes.

BodyLuxe PLLC would like to communicate with you using electronic means. When you agree to the Terms and Conditions and click the “I Agree” button or sign this document, this tells us: 1) You agree to receive any electronic communication from us for any purpose, including electronic delivery of notices, documents, or products from BodyLuxe LLC via email, telephone call, mobile application, online messaging platform, or text message; 2) You agree to receive an electronic version of any written notice or disclosures we must send you under law; and 3) You understand that when we send electronic communication, it may come in the form of an update to our website or within our mobile app; as an email, text, or communication on social media; as a notification on mobile, tablet, or wearable devices; or through other electronic means.

When you use BodyLuxe PLLC’s services, we will request your mobile telephone number. We request this information in order to send you security confirmation text messages and information about your Account and our Services. By checking the “I agree” button to state that you have read and agreed to BodyLuxe PLLC’s policies or sign this document you are telling BodyLuxe LLC that you consent and agree to accept and receive communications from us, including via e-mail, text message, calls and push notification to the mobile telephone number you provide us. As part of this consent, BodyLuxe PLLC, or someone on our behalf, may send you electronic, voice or paper communications that includes (i) security confirmation messages; (ii) communications about your care, (iii) communications about use and updates to our Services, and (iv) other information concerning your care, our services including promotions. BodyLuxe LLC does not charge you when we communicate with you via text message, but your phone carrier will apply standard text messaging charges and data rates.

SMS/Text Messaging Terms & Conditions

We offer SMS/text messaging services to provide you with important information related to your healthcare, such as appointment reminders, conversational messages in answer to your questions, and billing notifications from BodyLuxe PLLC. By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Message Frequency

Message frequency may vary based on your interactions and the services you use. By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re subscribed to (e.g., weekly, monthly, or as events or promotions arise).

Potential Fees

Standard message and data rates may apply to each SMS/text message sent or received as provided in your mobile telephone service plan (contact your mobile telephone carrier for pricing plans). You are responsible for any charges incurred from receiving messages.

Opt-In Method

To opt-in to our messaging service, you must provide explicit consent by providing your mobile phone number and checking the box to opt in to SMS/text messages on the enquiry form through our website. 

Opt-Out Method

You can opt out of receiving further messages at any time by replying with (Opt-out Keyword). After opting out, you will no longer receive further messages unless you opt back in.

Help Instructions

If you need assistance, you can:

• Reply “HELP” to any SMS/text message you receive from us.
• Contact our support team at (312) 999-5505.
  
  

Carrier Disclaimer

SMS/text messaging services are available on most major mobile carriers in the United States. We are not responsible for delayed or undelivered messages due to carrier issues.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information. For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

By subscribing to our messaging service, you acknowledge and agree to these terms.

Notices

All notices provided by yourself to BodyLuxe PLLC must be in writing and will be deemed to have been duly given when (a) delivered by hand or (b) when received by addressee if sent by USPS or a nationally recognized delivery service, if to BodyLuxe PLLC at 875 N Michigan Ave Ste 3620, Chicago, IL 60611 and if to you at your last known address as set forth in BodyLuxe PLLC’s system of record. You agree that BodyLuxe LLC may deliver notices required by this Account Agreement and other communications to you electronically, such as by email (at the email address provided by you) or texts to your mobile device. You consent to the electronic delivery of such notices and communications, and you acknowledge that you may not receive any paper documentation. All communications in electronic format will be considered to be “in writing,” and to have been “received” by you on the day it is sent by BodyLuxe PLLC. Your consent to receive communication electronically is valid until you revoke your consent by notifying us of your decision to do so. Either Party may from time to time change its address for notification purposes by giving the other prior written notice of the new address and the date upon which it will become effective. BodyLuxe LLC may deliver such notice to you electronically.

You verify that any contact information provided to us, including, but not limited to, your name, mailing address, email address, your residential telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide to us.

You undertake to notify BodyLuxe PLLC in the event any of your contact information changes, including your telephone numbers, email address, or mailing address, and you agree to notify us before the change goes into effect. You also agree to check your alerts, messages, and the e-mail account provided to BodyLuxe PLLC (including spam and bulk folders) on a reasonably regular basis to stay apprised of important notices and information. You agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, costs and expenses (including reasonable attorneys’ fees) arising from failure to update your contact information (including your telephone number), your voluntary provision of a telephone number that is not your own, and/or from your violation of any federal, state or local law, regulation or ordinance.

Telephone Calls

You acknowledge that by voluntarily providing your telephone number(s) to us, you expressly agree to receive prerecorded voice messages and/or auto-dialed calls from us related to offers, your account, any transaction with us, and/or your relationship with us. You also agree that we may obtain, and you expressly agree to be contacted at any email addresses, mailing addresses and phone numbers provided by you directly. These telephone calls may include, for example, confirmation of appointments, changes to your appointments or account, and account collections and reminders. You agree to receive calls even if you cancel your account or terminate your relationship with us, except if you opt-out, as provided below. Consent to receive automated marketing calls is not a condition of purchasing any goods or services. Calls to you may be made by or on behalf of us even if your telephone number is registered on any state or federal Do Not Call list. You acknowledge that you may incur a charge for these calls by your telephone carrier and that we are not responsible for these charges.

You may opt-out of automated calls at any time. To opt-out of automated telephone calls (but not text messages), call 1-312-999-5505  or contact us using the online form at https://bodyluxe.com/contact. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls, we reserve the right to make non-automated calls to you relating to your account, any transaction, account collections, or otherwise relating to your relationship with us. Your obligations under this Section shall survive termination of these Terms and Conditions.

You agree to waive your rights under TCPA. You agree to receive communication via email and telephone on an ongoing basis and understand that you can opt-out of these communications at any time. You understand that this means both marketing and informational communication. 

You acknowledge that telephone calls to or from us may be monitored and recorded and you agree to such monitoring and recording.

Contact Information

If you have any questions or concerns regarding this Electronic Communications Policy or our practices, please contact us at:

BodyLuxe PLLC
875 N Michigan Ave Ste 3620
Chicago, IL 60611

Changes to This Policy

We may update this Electronic Communications Policy periodically. Any changes will be posted on our website with the updated date. Your continued use of our services constitutes your acceptance of any changes.

By using our services, you acknowledge that you have read and agree to this Electronic Communications Policy.